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Report a Bug Here

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  • Thank you received: 7

Report a Bug Here was created by Flash-Ranger

Introduction :
In order to stay organised and to deliver the best possible experience to our players, we have established procedures for you to report a Bug or suggest an Enhancement. Please follow the process to ensure your report is successfully taken into account. Any player that is registered on this Website/Forum is authorised to create a report. We kindly ask you to check past reports to make sure you do not duplicate an existing report. Any report that doesn't follow the process will be strictly dismissed.

Warning :
Any use of a Game/Script Bug in an official ESM event is prohibited. See rules .

Service Level Agreements (SLA) :
The SLA defines the resolution time that the ESM Dev Team has to respect depending on the Impact on the player experience and the Priority it should take in the development roadmap.
Impact is set by the reporting player, Priority is set by the ESM Dev Team
The SLA is calculated by combining Impact and Priority.
4.Low = No resolution delay (for enhancements mainly)
3.Medium = 4 Weeks
2.High = 2 weeks
1.Critical = 1 week (Game-braking bugs)

Reporting Process :
To report a Bug or suggest an Enhancement, please reply to this topic with the appropriate procedure. The ESM Dev team will contact you if needed so no other message will be permitted in this thread.

Bug : 
[size=4][u][b]Bug :[/b][/u][/size] (Map, Weapons, Gameplay, Flag system, Point system ...)
[u]Impacted version:[/u]
[u]Impact:[/u] (See SLA above)
[u]Environment:[/u] (Live, User Acceptance Testing, Development)
[u]Mods:[/u] (Vanilla, RHS)
[u]Detailed description:[/u]
[u]Steps to Reproduce:[/u]

Enhancement : 
[size=4][u][b]Enhancement :[/b][/u][/size] (Map, Weapons, Gameplay, Flag system, Point system ...)
[u]Impacted version:[/u]
[u]Environment:[/u] (Live, User Acceptance Testing, Development)
[u]Mods:[/u] (Vanilla, RHS)
[u]Detailed description:[/u]

What happens next?
1. You have reported a Bug or suggested an Enhancement.
2. The ESM Dev Team will create an RFC .
3. The ESM Dev Team will investigate the issue (If not a bug or a game limitation the RFC will be rejected and it all ends here).
4. The ESM Dev Team will send a global communication in Discord to inform of new Bug.
5. The ESM Dev Team will produce a QA fix.
6. You will be invited to participate to a scheduled QA testing phase.
7. The final fix will be produced and released.
The following user(s) said Thank You: LORD, Niklas Ky
Last edit: 15 Dec 2020 09:49 by Flash-Ranger.
13 Oct 2020 10:58 #59

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  • Posts: 63
  • Thank you received: 8

Replied by LORD on topic Report a Bug Here

Bug :
Bug type: Players can change the uniform
Impacted version: 3.6
Impact: High
Environment: Live
Detailed description: OPFOR (Red team) players can change theyr uniforms from a killed body. BLUFOR (Blue team) can only remove his own uniform.
Steps to Reproduce: OPFOR: Kill an enemy and take his uniform and cap. BLUEFOR, can only remove his own uniform.
The following user(s) said Thank You: Flash-Ranger
13 Oct 2020 12:42 #62

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  • Posts: 63
  • Thank you received: 8

Replied by LORD on topic Report a Bug Here

Enhancement :
Enhancement type: Flag system
Impacted version: 3.6
Environment: Live
Mods: Vanilla
Detailed description: The flag can be captured from outside the bunker. I found this that maybe helps
The following user(s) said Thank You: Flash-Ranger
Last edit: 15 Dec 2020 09:45 by LORD.
15 Dec 2020 09:43 #126

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Replied by LORD on topic Report a Bug Here

Enhancement : Weapons
Impacted version: 3.6
Environment: Live
Mods: DLC
Detailed description: Add DLC weapons
The following user(s) said Thank You: Flash-Ranger
15 Dec 2020 21:25 #129

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  • Thank you received: 8

Replied by LORD on topic Report a Bug Here

Bug : Weapons
Impacted version: 3.6
Impact: Medium
Environment: Live
Mods: Vanilla and DLC
Detailed description: SMG has no sound when you shoot
Steps to Reproduce: Open fire in multiplayer game/server
The following user(s) said Thank You: Flash-Ranger
15 Dec 2020 21:28 #130

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  • Thank you received: 8

Replied by LORD on topic Report a Bug Here

Bug : Point system
Impacted version: 3.6
Impact: Medium
Environment: Live
Mods: Vanilla
Detailed description: When a players leaves a game befor the podium is displayed his stats are not displayed on the scoreboard.
Steps to Reproduce: Leave the server befor podium are displayed (Top 3 players)
The following user(s) said Thank You: Flash-Ranger
16 Dec 2020 22:28 #133

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Replied by LORD on topic Report a Bug Here

Enhancement : Weapons
Impacted version: 3.6
Environment: Live
Mods: Vanilla
Detailed description: MK200 add scope
The following user(s) said Thank You: Flash-Ranger
16 Dec 2020 22:30 #134

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  • Posts: 1
  • Thank you received: 1

Replied by [TTT] Max Wolfenstein on topic Enhancement Loudout menu

Enhancement
Enhancement type: Loudout system
Impacted version: 3.6+
Environment: User Acceptance Testing
Mods: Vanilla
Detailed description: When you spawn, you have the usual loadout screen. At the moment, when you press Enter, the scope is changed. My suggestion is to change this so that you can confirm your loadout by pressing the "Enter" key.
The following user(s) said Thank You: Flash-Ranger
Last edit: 17 Dec 2020 17:42 by [TTT] Max Wolfenstein.
17 Dec 2020 17:41 #140

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Replied by Nick on topic Report a Bug Here

Enhancement : RPT File for Caster overlay.
Impacted version: 3.6
Environment: Live
Mods: (Vanilla, RHS) Vanilla
Detailed description: Make RPT client side file track Flag touches and Flag scores.
The following user(s) said Thank You: Flash-Ranger
21 Dec 2020 12:20 #143

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  • Posts: 12
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Replied by Niklas Ky on topic Report a Bug Here

Bug : ingame Flag count Overlay
Impacted version: 3.6
Impact: 3
Environment: Live
Mods: Vanilla and RHS
Detailed description: the overlay of the spectators does not load when connecting after the start of the round
Steps to Reproduce: connect to the server as a spectator after the round has started
21 Dec 2020 14:05 #144

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Replied by Flash-Ranger on topic Report a Bug Here

"Ingame Flag count Overlay"

Report rejected : not reproduced.
30 Dec 2020 18:40 #147

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  • Posts: 2
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Replied by Nick on topic Report a Bug Here

Enhancement : Overlay point system.
Impacted version: 3.6
Environment: Live
Mods: Vanilla
Detailed description: Make ingame scoreboard toggleble for casters. This way we dont have to many scores in the overlay.
The following user(s) said Thank You: Flash-Ranger
31 Dec 2020 21:12 #148

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Replied by LORD on topic Report a Bug Here

Enhancement type: Weapon Sound Suppressor
Impacted version: 3.6
Environment: Live
Mods: Vanilla
Detailed description: Include Weapons Sound Suppressor
The following user(s) said Thank You: Flash-Ranger
12 Jan 2021 10:49 #158

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  • Posts: 1
  • Thank you received: 2

Replied by Nilson on topic Report a Bug Here

Bug : Map Neochori
Impacted version: 3.6.1
Impact:
Environment: Live
Mods: Vanilla
Detailed description: It is possible to walk outside the border flags at one position.
Images

Steps to Reproduce: Go to the position and walk across the border.
The following user(s) said Thank You: LORD, Flash-Ranger
13 Mar 2021 17:09 #169

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Replied by LORD on topic Report a Bug Here

Bug : Weapon Pistol
Impacted version: 3.6.2
Impact: Medium
Environment: Live
Mods: Vanilla
Detailed description: Pistol sound issue when more that 1 use it at the same time. Same issue as with the SMG.
Steps to Reproduce: 2 or more players use the pisto at the same time.
08 Apr 2021 00:16 #170

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